Lead Time

KPIs & Performance

Lead Time

Lead time is the total time from order placement to delivery, covering processing, transport, and any handling delays. In freight, it usually refers to transit time between pickup and delivery.

Why It Matters

Lead time is critical for planning and customer satisfaction. Long or unreliable lead times force companies to keep more safety stock. Reducing or stabilizing lead time increases responsiveness, lowers inventory costs, and improves reliability.

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