On-Time Delivery (OTD)

KPIs & Performance

On-Time Delivery (OTD)

On-Time Delivery measures the percentage of shipments delivered at the scheduled time. It is a critical service KPI across industries.

Why It Matters

High OTD rates signal reliability and efficiency. In sectors like automotive, even a single late delivery can halt production. Procurement teams use OTD to evaluate carriers and enforce service level agreements.

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